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Joying Pickleball OEM paddle production line
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Privacy Policy

Privacy Policy

Last updated: July 31, 2026

Joying Pickleball (“we,” “us,” or “our”) operates joyingpickleball.com and acts as a B2B manufacturer of custom OEM/ODM pickleball paddles and accessories. This Privacy Policy explains what information we collect when you visit our website, submit an inquiry, or work with us as a business customer, and how we use and protect that information.

1. Information We Collect

  • Contact & Inquiry Data – your name, company name, business email, phone number, country, and any message or product specification you share through our contact forms, quote requests, or direct email.
  • Business Information – brand name, logo, artwork, target market, and intended order volume that you provide so we can prepare a quotation or manage an OEM/ODM project.
  • Technical & Usage Data – IP address, browser type, device type, pages viewed, time on site, and referral source, collected automatically through cookies and analytics tools (see Section 3).
  • Communication Records – correspondence between you and our sales or project team.

2. How We Use Your Information

  • Respond to inquiries, prepare quotations, and manage sampling, production, and shipping;
  • Provide customer and after-sales support;
  • Improve our website, products, and services;
  • Send business-relevant updates only where you have consented or where it is necessary to service your request;
  • Comply with applicable legal, tax, and export-control obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site and measure performance:

  • Essential cookies – required for core site functionality and security (including Cloudflare).
  • Analytics – Google Analytics 4 (GA4) to understand aggregated site usage.
  • Tag management – Google Tag Manager (GTM) to deploy measurement tags, including advertising conversion tracking.
  • Advertising – where enabled, pixels or tags that measure the performance of our B2B campaigns.

You can disable non-essential cookies in your browser settings. Visitors in the EU/EEA and California can manage non-essential cookies through our consent banner.

4. Sharing with Third Parties

We do not sell your personal data. We share information only as necessary to serve your order:

  • Freight forwarders and carriers, to arrange shipping to your destination;
  • Cloud email, CRM, and document tools that help us manage inquiries (bound by confidentiality);
  • Analytics and advertising vendors listed in Section 3;
  • Authorities, where required by law or to protect our legal rights.

5. International Data Transfers

As a China-based manufacturer serving customers in the United States, Canada, and other markets, your information may be processed in China and by service providers in other jurisdictions. We apply appropriate safeguards for such transfers.

6. Data Retention

We keep inquiry and project data for as long as your business relationship is active and for a reasonable period afterward to service orders, meet legal/accounting obligations, and resolve disputes. You may request deletion at any time (Section 7).

7. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to access, correct, delete, or port your personal data, to restrict or object to processing, and to withdraw consent. California residents have the right to know what data we collect, to request deletion, and to non-discrimination for exercising these rights. We do not “sell” personal information as defined under the CCPA.

To exercise any right, contact us at [email protected]. We will respond within the timeframe required by applicable law.

8. Children’s Privacy

This website is a B2B resource and is not directed to individuals under 16. We do not knowingly collect personal data from minors.

9. Security

We use TLS encryption in transit, access controls, and least-privilege internal access to protect your information. No method of transmission or storage is 100% secure.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be communicated where required.

11. Contact

Joying Pickleball
Email: [email protected]

Template notice: This policy is a starting template for a B2B manufacturer and should be reviewed by qualified legal counsel before publication to ensure compliance with GDPR, CCPA, and other laws applicable to your markets.